Privacy Policy

This policy explains how Anthony Hunter trading as JobNote ("we") handles personal data. We are the data controller for trader account data. For the details of your own customers that you put into JobNote, you are the controller and we process it on your behalf. Questions: JobNote.Team@gmail.com.

What we collect

• Account details: name, business name, email, phone and WhatsApp number, address, logo.
• Business details: bank details for invoices, VAT and CIS settings.
• Work records: messages, voice notes, photos, transcripts, jobs, invoices, quotes and reminders.
• Your customers' details you add: names, phone numbers, emails and addresses.
• Billing: plan and subscription status. Card details are held by Paddle, never by us.

How we use it

Only to run JobNote for you: creating invoices, sending reminders and summaries over WhatsApp, and providing support. Our lawful basis is performing our contract with you. We never sell your data, and your data is not used to train public AI models.

Who we share it with

• Hosting and database providers that store the service securely.
• Twilio / WhatsApp, to deliver messages.
• An AI provider, to read messages, voice notes and photos and draft invoices.
• Paddle, to take payments.

Some providers may process data outside the UK, under appropriate safeguards.

How long we keep it

For as long as your account is open, and afterwards so you can return to it, unless you ask us to delete it. Invoice records may be kept as long as needed for tax law.

Your rights

You can ask to access, correct, delete or export your data, or object to how we use it, by emailing us. You can also complain to the Information Commissioner's Office (ico.org.uk).